Introduction
Welcome to Toffee Online Pet Shop. These Terms of Service govern your use of the Website and the Store Services. By accessing or using the Store, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Store Services.
Account Registration
To make purchases on the store, you may need to create an account. When you register, you agree to:
- Provide accurate, current, and complete information about yourself
- Maintain and promptly update your account information
- Maintain the security of your password and identification
- Accept all responsibility for activities that occur under your account
Products and Services
We strive to provide accurate product descriptions, images, and pricing. However, we reserve the right to:
- Modify or discontinue products or services at any time without notice
- Correct any errors, inaccuracies, or omissions in product information
- Limit quantities of products available for purchase
- Refuse or cancel orders if products are mispriced or unavailable
- Verify the accuracy of information provided by customers
Orders and Payment
When you place an order, you agree to the following terms:
- All prices are displayed in Tomans and are subject to change without prior notice
- Payment must be made through approved payment methods
- We reserve the right to refuse or cancel any order for any reason
- Orders are subject to product availability
- You are responsible for providing accurate shipping and billing information
- We may require additional verification for certain orders
Shipping and Delivery
Shipping terms and conditions:
- Shipping costs and delivery times are calculated at checkout
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by shipping carriers
- Risk of loss and title for products pass to you upon delivery
- You are responsible for inspecting products upon delivery and reporting any damage immediately
Returns and Refunds
Our return and refund policy:
- Items must be returned within 7 days of delivery in original condition
- Products must be unopened and unused with original packaging
- Refunds will be processed to the original payment method within 5-10 business days
- Shipping costs are non-refundable unless the product is defective or incorrect
- Special conditions may apply to certain products (e.g., perishable items, prescription medications)
Intellectual Property
All content on this website, including text, graphics, logos, images and software, is the property of Toffee Online Pet Shop or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or create derivative works from any content without our express written permission.
User Conduct
You agree not to:
- Use the website for any unlawful purpose or in violation of any laws
- Impersonate any person or entity or misrepresent your affiliation with any entity
- Interfere with or disrupt the website or servers
- Attempt to gain unauthorized access to any portion of the website
- Upload or transmit viruses, malware, or any other harmful code
- Collect or store personal data about other users without their consent
Limitation of Liability
TToffee Online Pet Shop will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses arising out of the use of the Website or Services.
Indemnification
You agree to hold Toffee Online Pet Shop, its directors, employees and agents harmless from and against any claims, damages, liabilities, losses, liabilities and expenses (including attorneys' fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any other rights of indemnity.
Termination
We reserve the right to:
- Terminate or suspend your account and access to the website at any time, without prior notice, for any reason
- Refuse service to anyone for any reason at any time
- Remove or edit content that violates these Terms
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the website after such changes constitutes acceptance of the new Terms.
Governing Law
These Terms shall be construed and enforced in accordance with the laws of the jurisdiction in which Toffee Online Pet Shop operates, without regard to its conflict of laws provisions.
Contact Us
If you have any questions about these Terms of Service, please contact us.
